कोस्टा रिका में रिज़ॉर्ट

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"Exceptional staff that turn this hotel into an unforgettable getaway. The whole place truly transports you somewhere else. The staff, coming from all over the Caribbean, were incredibly warm and friendly, making our stay feel genuinely special. The owner was fantastic—always present, talking with us, sharing stories, and really bringing them to life. It has been a delightful trip and a wonderful stay. We travelled with kids and it was the perfect set up. There are no real windows (only blinds and mosquito nets), so when the kids got loud, the neighbors could hear us. However room ventilation is really good, as there is a nice breeze at night. The location is also very convenient, well connected to both the north and the south. The food was surprisingly very good for a 4 night stay, breakfast was delicious. The pool and surroundings are wonderful. Would stay here every time I go back to Dominica."

The beach sand was a bit uncomfortable with lots of rocks and twigs.

"The villa setup gives real privacy and calm, and the resort layout on the hillside feels like a Mediterranean-style village. You use the resort shuttle to get around, but it’s easy and well organised. All-inclusive was genuinely excellent, especially the cocktails. We tried two restaurants and the steak restaurant (The Deck) was a standout. Staff were exceptional: warm, relaxed and genuinely helpful. They also did a thoughtful birthday touch which felt personal. A small but adorable detail: they have cute little sunbeds for kids on the beach."

Not a dislike, but good to know - because it’s built on a hill, you’ll use the resort shuttle frequently, but it’s part of what creates the privacy and views.

"Service Lots of water activities available Clean and comfortable"

Aucun.

"The breakfast was good and well balanced. The place has very beautiful villas. I like the privacy that the place provided. Great views. Great scenery Staff are very kind and professional. Language is a barrier especially if you are an English speaker. Very clean place. Great music at the La Marine restaurant. Great restaurant staff. Great food"

Despite the well balanced breakfast, I ate the same breakfast for the entire period of my stay. This was predictable and monotonous . The breakfast was standard, meaning that I had no choice in terms of portion, variety and pricing. I expected to find cooking pots and utensils in the kitchen to allow me the option of cooking and preparing anything . I wish the hotel provided information on places to be visited within the vicinity and information regarding the most recent COP29

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"The Bus shuttle, the room, cleanliness, and very helpful reception."

Breakfast

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"All of the staff were very friendly and hospitable as well as being extremely helpful"

In general, I really did like the property. It is perhaps not as fresh as it could be however that is part of its attraction.

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"This place is fantastic and definitely exceeded my expectations! You get free pick up and drop off to the airport. The room and bathroom were super clean, the bed is comfy, the AC works great and you have good WiFi throughout the hotel. The grounds were very well kept as well as the pools, all clean and beautifully liked with palm trees. The staff was incredibly attentive, kind, and helpful. The view from the restaurant is very nice and you see the ocean in the background. The food was very good and all freshly made on the spot. Sure, the building is a bit old and the furniture in the rooms may be a bit outdated but the stay is wonderful and with great views, food and staff, which more than make up for it."

Nothing.

"I didnt like waiting at the reception for check-in, everything else was ok"

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"The location,the Stuff professionalism and friendliness.effectiveness and commitment Our breakfast was very delicious,fresh and best service from out waiter The Manager on duty was more that helpful as we had mistakenly dine double booking for same property and same Date"

Our room didn’t seem to be used too frequently

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"Nice and special spacious rooms. A real holiday resort with everything you need or don’t need"

Too big. Very noisy at breakfast. Only Asian breakfast options. Expensive restaurants. Don’t go to Thai restaurant in hotel. Really bad taste and nothing to do with Thai style

"From the moment you walk in, you can tell this is a special place. The room view is absolutely spectacular, making it hard to even leave the balcony, and the room itself is kept spotlessly clean and neat. I really appreciated the thoughtful room accessories and how easy it was to get from the room directly to the restaurant without any hassle. The breakfast was incredibly delicious and fresh, providing the perfect start to the day. What truly made the stay, though, was the lovely staff—they are so polite, welcoming, and genuine that you feel right at home. If you're looking for a relaxing getaway with great service, this is definitely it."

Aucun.

"Every room has a view over the lake. It's worth it just for that. Filtered water available for free in the hallway."

Restaurant prices are too high.

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Great location, very cosy hotel with nice pool and beach access. Good place to relax."

Really not much to complain. I liked everything:)

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)