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"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"The staff was extremely friendly and welcoming, especially Clayton and Sam. Access to the beach was superb as well as the view from our our two bedroom unit. The entire facility is well-maintained and clean. It was very quiet and peaceful as well and the location was excellent for walking to all amenities. I would definitely consider staying there again when I return to Providenciales in the future."

There were no food options in terms of restaurants since it is a resort/apartment complex. The pool requires a resurfacing along the bottom as there were some areas in which the surface had worn away. It was quite expensive for a one week stay.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"The hosts were very friendly and helpful. They gave us good advice about the city and where to eat and drink. The recommendations were spot on! There was tea and coffee in the room. Lovely to be in a family run hotel that showed care to the building and the visitors."

Aucun.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

The breakfast a bit poor

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aucun.

"Loved everything! Super comfortable more like a 5 Star than 4"

A few maintenance issues in the bathroom which were attended to

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Close to Koszalin technical university. Breakfast. Parking places."

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aucun.

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"Excellent location, amazing breakfast, great personnel"

Everything

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Very nice place to stay great view and practical with a small marina"

Aucun.

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Aucun.

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"Location, right on a beautiful beach with soft sand and clear turquoise sea. Kind friendly helpful staff, large clean modern condo. Great food in the restaurant and such charming,friendly waiting staff."

Nothing. Can’t comment on local restaurants, shops etc as didn’t leave the hotel. I understand there isn’t a supermarket within walking distance but only a few mins in a taxi (we drove past it on way to the marina) and shop on site has a good selection of toiletries .

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"Excellent service: staffs very helpful. Great location"

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"Great location Resort style feels very open had great outlook one of nicest in the town"

Nothing really

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Everything but specially the location, the comfortable beds, the rich breakfast"

Nothing

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal