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"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"Everything from the amazing hosts and the staff to the location. An amazing oasis of calm. Cannot imagine a more relaxing destination"

Aucun.

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"The breakfast was excellent. The location was perfect."

Aucun.

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"Food was ok, the staff was amazing and made you feel extremely welcome, this was the first time staying at this hotel, and I have just re-booked for next year. The hotel was quite, but had it lively time with live music. Enjoyed myself so much. Breakfast was lovely and so was dinner."

The lighting in the room could have been better.

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Note that the breakfast is in extra but exquisite !

"Apparently we got upgraded which was great, very large executive 1 bedroom. Ocean View was nice, pool area on roof was great. Quiet"

Only issue was the shower, hot and cold temp faulty, water pressure poor.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aucun.

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"The most cozy hotel in Tbilisi! Location is perfect - old historic street of Tbilisi, rooms are warm, hospitality is on the highest level, feels like home! Absolutely recommend :)"

Aucun.

"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Swimming pool is only for ladies

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"The location was great overall a very good place for abit of relax"

Mainly the location

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"The management, in particular Bruno The bed The views"

Aucun.

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"Apparently we got upgraded which was great, very large executive 1 bedroom. Ocean View was nice, pool area on roof was great. Quiet"

Only issue was the shower, hot and cold temp faulty, water pressure poor.

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Excellent location. The reviews complaining about the furniture don't understand the historical significance of colonial Martiniquais furniture."

Aucun.

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️