ग्वाटेमाला में रिज़ॉर्ट

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Food was awesome, staff was very nice and pleasant, pool clean"

Short and narrow beds, especially in rooms with separate beds

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"The hotel is very clean and the staff are extremely polite. They made us feel very welcome. The facilities of the indoor pool and spa are very clean and well kept. The gym is a plus - very clean and well equipped with a nice view, and it it is open 24/7. The room was very clean. We were given an upgrade, which we appreciated immensely. We ate at The Essence of India which is one of the restaurants at the hotel, and it was to die for. A must when visiting Malta! Overall, a lovely weekend stay, nice and relaxing."

The gym itself is well equipped and clean but can only be reached from the outside. We were there in winter and it was very windy to reach it. So make sure to get a jacket. For the ladies, make sure to have a shower cap on hand as unfortunately our room had a fixed hanging shower faucet which was not ideal but doable. The breakfast is by set time seating, so make sure to plan your stay and book accordingly. When it came to the breakfast food although very good in taste and quality, it was not as vast as I would have expected - especially the desserts. I am a chocolate lover, and there was only one chocolate sponge cake and one choc-au-pain. I am a nutella lover and would have loved a nutella croissant or something along that sort of dessert for breakfast. I however emphasise on how polite and helpful the staff are!

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"Las piscinas.las tinajas,el lugar muy lindo Aunq sería bueno q cuando uno llegue al hotel le entregarán un folleto q tanto tienes derecho en el hotel y q tanto hay para disfrutar Es muy grande y uno no conoce todo"

La cama se movía se movía mucho y se corría del lugar muy incómodo de verdad El tv nunca funcionó Llamamos a recepción y nunca contestaron Mucha gente en recepción ala hora de la entrada

"The room was nice, beds were super comfy, food was good, staff was friendly."

Cold cuts were pork only. Was missing turkey ham or beef salami.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"It was old fashioned in a lovely sort of way. Rooms were private and the grounds are lovely. Huge pool!"

A little further from the main area of town but a nice walk.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"The manor itself, location, comfy beds and excellent service"

Aucun.

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"Nice and spaceous property just a 5-10 min drive from Tahko Ski Resort. 3 of the rooms out of 4 had private bathrooms, which was very convinient. Also the sauna was very specious. Would come back again!"

Aucun.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"This place is fantastic and definitely exceeded my expectations! You get free pick up and drop off to the airport. The room and bathroom were super clean, the bed is comfy, the AC works great and you have good WiFi throughout the hotel. The grounds were very well kept as well as the pools, all clean and beautifully liked with palm trees. The staff was incredibly attentive, kind, and helpful. The view from the restaurant is very nice and you see the ocean in the background. The food was very good and all freshly made on the spot. Sure, the building is a bit old and the furniture in the rooms may be a bit outdated but the stay is wonderful and with great views, food and staff, which more than make up for it."

Nothing.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"An exceptional stay in a true Cretan paradise! Elounda – Curio Collection by Hilton is simply outstanding. The location is breathtaking, the architecture blends beautifully with the natural surroundings, and the peaceful atmosphere invites you to relax from the very first moment. Everything is tastefully designed and impeccably maintained. From the warm welcome to the smallest attentions throughout our stay, the service was flawless. The entire staff was incredibly kind and professional — always ready to assist with a smile. A very special thank you to Chrisa, who truly made a difference. She was supportive, helpful, and incredibly warm, going above and beyond to make sure we had the best experience possible. Her genuine care and kindness touched us deeply. We left with unforgettable memories and are already dreaming of coming back. Highly, highly recommended!"

Aucun.

"It was very clean and there was a range of different food and drink options which were all great. The staff were super friendly. The room was comfortable and spacious with a great view from our balcony."

Nothing!

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"The breakfast was good and well balanced. The place has very beautiful villas. I like the privacy that the place provided. Great views. Great scenery Staff are very kind and professional. Language is a barrier especially if you are an English speaker. Very clean place. Great music at the La Marine restaurant. Great restaurant staff. Great food"

Despite the well balanced breakfast, I ate the same breakfast for the entire period of my stay. This was predictable and monotonous . The breakfast was standard, meaning that I had no choice in terms of portion, variety and pricing. I expected to find cooking pots and utensils in the kitchen to allow me the option of cooking and preparing anything . I wish the hotel provided information on places to be visited within the vicinity and information regarding the most recent COP29

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"I didnt like waiting at the reception for check-in, everything else was ok"

Aucun.