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"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Swimming pool is only for ladies

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

"The breakfast was excellent. The location was perfect."

Aucun.

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Aucun.

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"Breakfast more choice especially have hot food Near tram statiom"

Aucun.

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"Une douce ambiance dès l'arrivée, une jolie chambre adorablement décorée pour la St Valentin, un personnel au petit soin sont là pour vous accueillir. La chambre est magnifique et je fais un petit feu dans le poêle pour notre plus grand plaisir. Une belle table au restaurant le soir, toujours dans une douce ambiance campagnarde et distinguée. Un séjour d'une nuit en tout point remarquable."

rien

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Aucun.

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"The location is awesome. Lovely beach with warm water and white sand. Beautiful. The staff were very accommodating and friendly. Breakfasts were pretty good. Dinners were very good. Expect lots of good seafood. I thoroughly enjoyed my stat. I only wish the weather was better while I was there."

I can’t think of anything I didn’t like.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"Large hotel with really friendly and helpful staff."

Aucun.

"The apartments were very spacious and had an amazing sea view."

Nothing

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

The beach area tables and lounges needs to be cleaned more regularly.

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"The easy access and always someone at front desk to help"

I love everything

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"The staff was extremely friendly and welcoming, especially Clayton and Sam. Access to the beach was superb as well as the view from our our two bedroom unit. The entire facility is well-maintained and clean. It was very quiet and peaceful as well and the location was excellent for walking to all amenities. I would definitely consider staying there again when I return to Providenciales in the future."

There were no food options in terms of restaurants since it is a resort/apartment complex. The pool requires a resurfacing along the bottom as there were some areas in which the surface had worn away. It was quite expensive for a one week stay.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Aucun.

"Breakfast had a good variety Shuttle service to the airport"

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Excellent location just above a lovely secluded beach. Quiet area. Well equipped kitchen facilities. Quirky small reception area with helpful staff. Some rooms w balconies with seaview. Excellent small restaurants close by. Polite unobtrusive cats."

Slightly dated decor and bathrooms.

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"Everything was perfect ! We were family 10/10"

Aucun.