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"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"Excellent location, amazing breakfast, great personnel"

Everything

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Aucun.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"Rooftop pool and spa was excellent..Room cleaned every day with fresh towels etc..Staff always were smiling..Beach 50 meters from hotel was amazing..Lots of restaurants to choose from and taxi rank bang opposite hotel..Fantastic 🙃"

Breakfast could have been better..There was no smoked salmon which I love, and there was not a lot of different cheeses and cold meats for me..Otherwise very good

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

NA

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Aucun.

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"Everything from the amazing hosts and the staff to the location. An amazing oasis of calm. Cannot imagine a more relaxing destination"

Aucun.

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"All waz super....super person ...here no racism....😅😅😅"

Aucun.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Good location Very friendly staff Food also very good"

Nothing

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"Very positive experience. Beautiful location and view. The room was equipped with everything I needed."

Aucun.

"Beautiful room - very spacious- fully equipped kitchen/ dining area and couches in the room. Lovely high ceilings. Very relaxing"

Aucun.

"The location was great overall a very good place for abit of relax"

Mainly the location

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Aucun.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"The easy access and always someone at front desk to help"

I love everything

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"The hotel is wonderful in a great location and the staff are lovely and very helpful the food is delicious"

There isn’t anything to dislike

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Excellent location, amazing breakfast, great personnel"

Everything