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"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

All was good

"Everything but specially the location, the comfortable beds, the rich breakfast"

Nothing

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

The breakfast a bit poor

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"Excellent service: staffs very helpful. Great location"

Aucun.

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"First of all, the Lodge is absolutely beautiful. We loved the architecture and attention to detail in every corner. The service was excellent, and the staff were very warm and welcoming, especially Allan who made us feel truly cared for. Special thanks to Silvia for her wonderful management and for creating such a peaceful quiet and relaxing experience. It was truly a charming stay at Lonno Lodge and we would gladly return and Watamu as a city is a very beautiful place very worth visiting Jonas & Siam"

Aucun.

"Friendly staff, comfy rooms, great location, excellent food,"

AC was not cooling much

"I want to talk about only one topic regarding my hotel stay. I want to talk about the towels in the bathroom. The towels are very large, very white, and very thick. They wrap the body with so much love. Yes, true love. It's a real home."

Aucun.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Could not locate the pool.

"I want to talk about only one topic regarding my hotel stay. I want to talk about the towels in the bathroom. The towels are very large, very white, and very thick. They wrap the body with so much love. Yes, true love. It's a real home."

Aucun.

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"The staff are wonderful and very consistent of disability. The restaurant is excellent with a large menu and reasonable prices. The Indian food is especially good. The surroundings are stunning. There is a farmers market there one Saturday a month"

The WiFi does not work!

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Internet was good❤️beautiful view from my room, the place is very close to the mall"

Aucun.

"It was really cosy and comfortable stay. Staff was very helpful and ready to assist. I really enjoyed staying and it felt relaxing. Bathroom is very spacious and beds are comfortable. General room setup is very good offering lot of storage and working space without compromising the mobility."

Hotel was bit far from city center and there is no close local bus stop. However, for people who don't mind bit of walk it is very good. One window couldn't be closed completely but I didn't notice it right away. I am sure staff would come and check it, but it made general feel in room bit more cold than it should be.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aucun.

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"Close to Koszalin technical university. Breakfast. Parking places."

Aucun.

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Nothing. Everything was perfect!

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing