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"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"Stayed in the deluxe Junior Suite. They have renovated the place and now rooms look nice. We were leaving early and they packed us quite a good breakfast. Staff were friendly and responsive."

Aucun.

"The management, in particular Bruno The bed The views"

Aucun.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"The management, in particular Bruno The bed The views"

Aucun.

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"Very positive experience. Beautiful location and view. The room was equipped with everything I needed."

Aucun.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"The breakfast was excellent. The location was perfect."

Aucun.

"The easy access and always someone at front desk to help"

I love everything

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"The shuttle bus from the airport was on site when we arrived and very comfortable after the plane ride. Check in was quick and the staff was amazing. Our room was exceptionally clean and the bed was comfortable."

Nothing bad to say.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Loved everything! Super comfortable more like a 5 Star than 4"

A few maintenance issues in the bathroom which were attended to

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"The swimming pool is amazing and they have everything you need"

The room size

"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Swimming pool is only for ladies

"Apparently we got upgraded which was great, very large executive 1 bedroom. Ocean View was nice, pool area on roof was great. Quiet"

Only issue was the shower, hot and cold temp faulty, water pressure poor.

"I want to talk about only one topic regarding my hotel stay. I want to talk about the towels in the bathroom. The towels are very large, very white, and very thick. They wrap the body with so much love. Yes, true love. It's a real home."

Aucun.

"The easy access and always someone at front desk to help"

I love everything

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"Super welcome and arrangements, best location in MC."

Aucun.

"Good location Very friendly staff Food also very good"

Nothing

"The hotel is perfectly situated in the heart of Connaught Place, making it very convenient to explore the area. There are plenty of restaurants, cafés, shops, and the metro station within walking distance, which makes getting around Delhi very easy."

Aucun.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

NA

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Super welcome and arrangements, best location in MC."

Aucun.