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"I had a great stay at Tulip Hotel. Room 105 was cozy, clean, spacious, and bright. The bed was large and very comfortable, the room was very clean and nice , and everything felt well maintained. I also really liked the stylish and cozy bar area. The interior design is beautiful and thoughtfully done. You can clearly see the creative ideas behind the concept, all focused on making guests feel comfortable. The team work of the staff is impressive. Service is smooth and professional. The food is delicious, breakfasts and lunch were excellent. The spa area is another highlight, especially the hammam and the pool with refreshing ice cold water.Wonderful! Overall, a very comfortable and welcoming hotel that fully deserves a high rating. I would definitely stay here again."

The only downside is the soundproofing. You can hear what is happening in the hallway, especially when guests check in or out or use the shower nearby. The room 105 could benefit from better noise insulation.

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"Lovely staff, clean apartment with kitchen, beautiful pool, AC and fan kept apt very comfortable, good wifi."

No cell service in Philipsburg ... wifi in apartment but that didn't help with navigation - but figured navigating out fast enough.

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"Beautiful room - very spacious- fully equipped kitchen/ dining area and couches in the room. Lovely high ceilings. Very relaxing"

Aucun.

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"The staff were very friendly and accommodating. We had a problem with the heating in the room and on the third night they changed us to another room, which was great."

The first room we had was very cold as the heating was not working.

"Food was ok, the staff was amazing and made you feel extremely welcome, this was the first time staying at this hotel, and I have just re-booked for next year. The hotel was quite, but had it lively time with live music. Enjoyed myself so much. Breakfast was lovely and so was dinner."

The lighting in the room could have been better.

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"Location was perfect for us and breakfast was good - not many choices but good."

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

"Excellent location, amazing breakfast, great personnel"

Everything

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"Lovely staff, clean apartment with kitchen, beautiful pool, AC and fan kept apt very comfortable, good wifi."

No cell service in Philipsburg ... wifi in apartment but that didn't help with navigation - but figured navigating out fast enough.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"All waz super....super person ...here no racism....😅😅😅"

Aucun.

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aucun.

"The staff were very friendly and accommodating. We had a problem with the heating in the room and on the third night they changed us to another room, which was great."

The first room we had was very cold as the heating was not working.

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"In general a very nice hotel, inside and outside. The swimming pool was great"

Nothing special to point out, the TV was bit old and the image was not very clear

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"The location is awesome. Lovely beach with warm water and white sand. Beautiful. The staff were very accommodating and friendly. Breakfasts were pretty good. Dinners were very good. Expect lots of good seafood. I thoroughly enjoyed my stat. I only wish the weather was better while I was there."

I can’t think of anything I didn’t like.

"All waz super....super person ...here no racism....😅😅😅"

Aucun.

"Clean hotel in the city center, next to a mini market. Warm room without many amenities but quite spacious bathroom. On the plus side, parking in a public area under the hotel.The view of the restaurant was amazing."

There is not a direct access of the parking to the hotel. The breakfast was poor as there was no hot dishes (scrambled eggs i.e.) and there was the only option of black coffee even the restaurant was servings other coffees the rest of the day.

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"I had a great stay at Tulip Hotel. Room 105 was cozy, clean, spacious, and bright. The bed was large and very comfortable, the room was very clean and nice , and everything felt well maintained. I also really liked the stylish and cozy bar area. The interior design is beautiful and thoughtfully done. You can clearly see the creative ideas behind the concept, all focused on making guests feel comfortable. The team work of the staff is impressive. Service is smooth and professional. The food is delicious, breakfasts and lunch were excellent. The spa area is another highlight, especially the hammam and the pool with refreshing ice cold water.Wonderful! Overall, a very comfortable and welcoming hotel that fully deserves a high rating. I would definitely stay here again."

The only downside is the soundproofing. You can hear what is happening in the hallway, especially when guests check in or out or use the shower nearby. The room 105 could benefit from better noise insulation.