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"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Aucun.

"Extremely cool hotel if you go for a Tatami room. I liked the setting near a temple and in a quieter neighborhood but not too far from central Kyoto's nightlife area."

Aucun.

"Everything was lovely. And as a bonus we got upgraded. Loved the stay."

Aucun.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

"The hosts were very friendly and helpful. They gave us good advice about the city and where to eat and drink. The recommendations were spot on! There was tea and coffee in the room. Lovely to be in a family run hotel that showed care to the building and the visitors."

Aucun.

"Everything but specially the location, the comfortable beds, the rich breakfast"

Nothing

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Nothing. Everything was perfect!

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Good location Very friendly staff Food also very good"

Nothing

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"The proximity to the train station and bus routes, good breakfast, quite Spaces and working failities"

The toiletries were not good - no shampoo, conditioner, tooth brush, vanity kit.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"Extremely cool hotel if you go for a Tatami room. I liked the setting near a temple and in a quieter neighborhood but not too far from central Kyoto's nightlife area."

Aucun.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"The apartments were very spacious and had an amazing sea view."

Nothing

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

All was good

"The apartments were very spacious and had an amazing sea view."

Nothing

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.