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"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

There was nothing I didn't like.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Aucun.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Location, right on a beautiful beach with soft sand and clear turquoise sea. Kind friendly helpful staff, large clean modern condo. Great food in the restaurant and such charming,friendly waiting staff."

Nothing. Can’t comment on local restaurants, shops etc as didn’t leave the hotel. I understand there isn’t a supermarket within walking distance but only a few mins in a taxi (we drove past it on way to the marina) and shop on site has a good selection of toiletries .

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Location, right on a beautiful beach with soft sand and clear turquoise sea. Kind friendly helpful staff, large clean modern condo. Great food in the restaurant and such charming,friendly waiting staff."

Nothing. Can’t comment on local restaurants, shops etc as didn’t leave the hotel. I understand there isn’t a supermarket within walking distance but only a few mins in a taxi (we drove past it on way to the marina) and shop on site has a good selection of toiletries .

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"The swimming pool is amazing and they have everything you need"

The room size

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Everything was perfect.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"The staff was extremely friendly and welcoming, especially Clayton and Sam. Access to the beach was superb as well as the view from our our two bedroom unit. The entire facility is well-maintained and clean. It was very quiet and peaceful as well and the location was excellent for walking to all amenities. I would definitely consider staying there again when I return to Providenciales in the future."

There were no food options in terms of restaurants since it is a resort/apartment complex. The pool requires a resurfacing along the bottom as there were some areas in which the surface had worn away. It was quite expensive for a one week stay.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"The hotel is perfectly situated in the heart of Connaught Place, making it very convenient to explore the area. There are plenty of restaurants, cafés, shops, and the metro station within walking distance, which makes getting around Delhi very easy."

Aucun.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"The management, in particular Bruno The bed The views"

Aucun.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"The swimming pool is amazing and they have everything you need"

The room size

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Rooftop pool and spa was excellent..Room cleaned every day with fresh towels etc..Staff always were smiling..Beach 50 meters from hotel was amazing..Lots of restaurants to choose from and taxi rank bang opposite hotel..Fantastic 🙃"

Breakfast could have been better..There was no smoked salmon which I love, and there was not a lot of different cheeses and cold meats for me..Otherwise very good

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Maybe a little far from services but nothing else .

"Food was ok, the staff was amazing and made you feel extremely welcome, this was the first time staying at this hotel, and I have just re-booked for next year. The hotel was quite, but had it lively time with live music. Enjoyed myself so much. Breakfast was lovely and so was dinner."

The lighting in the room could have been better.

"Breakfast more choice especially have hot food Near tram statiom"

Aucun.

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Could not locate the pool.

"Super welcome and arrangements, best location in MC."

Aucun.

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Note that the breakfast is in extra but exquisite !